Support

Medium

ND Public Employees, Boards, and Commissions

  • NDIT is migrating all service requests to the new NDIT Self-Service Portal
    • To contact the Service Desk call (701) 328-4470 or (877) 328-4470
    • To report a problem and submit an incident or ask questions, request information and offer feedback use NDIT Self-Service Portal
    • To add, change or discontinue services use either NDIT Self-Service Portal.

Service Request Migration Status

Medium
h3
Center
Service Request Migration Status
NDIT Self-Service Portal
  • NDGOV UserID (Formerly Windows Domin User ID)
  • PeopleSoft UserID (Formerly ConnectND User ID)
  • DatabaseID (Formerly Oracle but also includes SQL Server, MySQL and other DB's)
  • Mainframe UserID
  • Email/Collaboration Tools
  • Desktop Support (Formerly Desktop)
  • Remote Access (Formerly VPN)
  • Maintain Dept/Division Approvers List (New Service Request)
  • Onboarding Order Guide (New Service Request)
  • IP Addressing
  • File and Printer Sharing (Formerly File/Print Server)
  • Managed File Transfer (Formerly FTP Access)
  • Firewall
  • Job/Batch Scheduling (Formerly Job Rerun/restart, Job Run, Job Schedule and Job Special Run)
  • Reverse Proxy
  • Certificate (Formerly General Server)
  • EDMS
  • Initiative Intake
  • State Forms (Formerly Eforms Website, Form Design, Form Number and Form Review)
  • ServiceNow Security (New Service Request)
  • Generation Data Group
Decommisioned
  • Mainframe/AS400 Terminal Printer
  • Load Test
  • JCL Maintenance
  • On-Demand Report Transfer
  • Dataset Authorization
  • AS400 User ID
Medium

NDIT Remote Support

Connect to NDIT Remote Support to open a session with an IT support team member

Citizens and Businesses

Contact North Dakota State Government if you are seeking ND government or educational services, assistance with online applications, or information regarding North Dakota.

References

Adobe Reader

Some of the content on NDIT's website is published in PDF file format. A variety of PDF readers are freely available, yet the global standard for electronic document sharing is Adobe Reader.

Downloading

 Download Adobe Reader directly from Adobe.

Tips

In Google Chrome

  1. In the address bar, type "about:plugins"
  2. Go to "Chrome PDF Viewer" and choose to disable

In Firefox

  1. Go to the upper left corner and click Tools -> Options
  2. Click the "Applications Tab"
  3. Make sure Adobe Acrobat Forms and Portable Document Format have "Use Adobe Acrobat (in Firefox)" selected