What is it?
A Technology Business Partners capability is everything it takes, both visible and behind the scenes, to nurture relationships creating a limitless supply of energy necessary to evolve culture, build partnerships, drive value, and satisfy purpose.
As the lead point of contact for assigned customers, the CSM team works hand-in-hand with agencies to identify short- and long-term business objectives.
What do you get with the service?
When you work with a Technology Business Partner (TBP) at NDIT, you gain access to a wide range of services and expertise aimed at aligning technology with your agency's goals and needs. Here are the key services you can expect:
Strategic Alignment: TBPs work closely with you to understand your agency's mission, objectives, and long-term strategies. They ensure that technology solutions align seamlessly with these goals.
Technology Consulting: TBPs provide expert guidance on technology trends, best practices, and emerging solutions. They help you make informed decisions about technology adoption and implementation.
Performance Monitoring: They continuously monitor the performance of technology solutions and services, making adjustments as needed to optimize efficiency and effectiveness.
Strategic Planning: TBPs help you develop technology roadmaps and strategies that align with your agency's long-term vision.
Feedback Collection: TBPs act as a conduit for gathering feedback from your agency about technology services. This feedback is used to drive improvements and enhancements.
Innovation and Future Planning: TBPs keep you informed about emerging technologies and innovations that could benefit your agency in the future.
Value Creation: Above all, TBPs focus on driving value for your agency through technology. They ensure that technology investments result in improved efficiency, cost savings, and enhanced service delivery.
How do you request service?
If you would like to learn more about how a TBP can assist your agency, please reach out to the NDIT Deputy Chief Information Officer.
Please consult with NDIT’s Deputy CIO to discuss billing.