Service Management Updates


Weekly Updates: 

Coming soon!


Past Updates: 

  • A single approval if the manager and department approver is the same person. 

Future Updates (Date TBD): 

  • MS Team Integration with ServiceNow
  • Offboarding service request
  • Enhancements to NDGOV User ID for transfers & rehires
  • NDIT Self-Service Portal Enhancements
  • Enhancements to Email/Collaboration Tools service request to accommodate House Bill 1528