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- NDIT Self-Service Portal Enhancements (Q3 '23).
- MS Team Integration with ServiceNow (Q2 '23).
- Enhancements to Email/Collaboration Tools service request to accommodate House Bill 1528 (Q2 '23).
- Fix NDGOV & Peoplesoft service requests to recognize when business partners input comments (Q2 '23).
- A single approval for service requests if the manager and department approver is the same person (Q4 '22)
- Offboarding service request (Q3 '23).
- Enhancements to NDGOV User ID for transfers & rehires (Q3 '23)