Past Updates: 

  • NDIT Self-Service Portal Enhancements (Q3 '23).
  • MS Team Integration with ServiceNow (Q2 '23).
  • Enhancements to Email/Collaboration Tools service request to accommodate House Bill 1528 (Q2 '23).
  • Fix NDGOV & Peoplesoft service requests to recognize when business partners input comments (Q2 '23). 
  • A single approval for service requests if the manager and department approver is the same person (Q4 '22)

Future Updates: 

  • Offboarding service request (Q3 '23).
  • Enhancements to NDGOV User ID for transfers & rehires (Q3 '23)