Medium

What is it (Description): 

PPA intake Services focus on defining a clear business need and finding appropriate solutions for it.  This is important to ensure the problem is clearly defined so that options can be explored.

What do you get with the service:

Problem analysis of high level business requirements and potential solutions.

How do you request service:

  • For any type of work request that is related to starting up (or deciding if you need to start up) a new project, a new business/process analysis, or the need for IT strategic planning, please fill out an Initiative Intake Form through the state's service portal.
  • The NDIT Initiative Intake team reviews new requests twice weekly (Mondays and Thursdays), during which time the work is triaged and assigned to an NDIT team member. 
  • An NDIT team member will contact the submitter of the intake form to work collaboratively to steer your request through the process.
  • Steps in this process may include working with a Customer Success Manager, a Business Analyst, a Project Manager, or a combination of those to gather additional information related to the Who, What, Why, When, Where, and How of the proposed initiative. The Initiative Intake team will additionally engage other subject matter experts related to procurement and technical architecture as needed in the planning and study of the work.
  • Please note that the Initiative Intake team will actively review and triage all requests made via the intake form, no matter what the cost and complexity of the request may be. However, if a request has an anticipated budget of $100,000 or more, it is required by Century Code to be reviewed in the manner described above.

Billing: 

6-10 hours of free service