Initiative Intake / Solution Analysis


“Initiative Intake” is a process through which NDIT and agency staff preparing to conduct an IT project develop and/or review its business case and high level technical concepts so NDIT staff can understand:

  • The business drivers that are necessitating the work
  • The work's impact to the state’s enterprise technology architecture
  • The work's impact to the state's security posture
  • The work's impact to existing technology contracts and to ensure procurement best practices are followed
  • The work's need for project oversight
  • The work's need for business, technical, and change management resources
  • Potential technology solution options
  • Other potential benefits and risk factors related to the work

I Have a New Initiative, What Do I Do?

  • For any type of work request that is related to starting up (or deciding if you need to start up) a new project, a new business/process analysis, or the need for IT strategic planning, please fill out an Initiative Intake Form through the state's service portal. This intake form will ask you for just enough information to kick-start the process.
  • An NDIT intake analysis team reviews new requests twice weekly (Mondays and Thursdays), during which time the work is triaged and assigned to an NDIT team member. 
  • An NDIT team member will contact the submitter of the intake form for additional details, and to discuss next steps, within five business days of the form's submission.
  • Steps in this process may include working with a Customer Success Manager, a Business Analyst, a Project Manager, or a combination of those to gather additional information related to the Who, What, Why, When, Where, and How of the proposed initiative. The intake analysis team will additionally engage other subject matter experts related to procurement and technical architecture as needed in the planning and study of the work.
  • Please note that the intake analysis team will actively review and triage all requests made via the intake form, no matter what the cost and complexity of the request may be. However, if a request has an anticipated budget of $100,000 or more, it is required by Century Code to be reviewed in the manner described above. Additionally, for those projects $100,000 and up please fill out and attach to your intake request a "Project Exploration Workbook" containing an analysis of the work to be done.
  • If you are submitting project information as part of the biennial Statewide IT Planning process, please refer to the Statewide IT Planning page.

Ongoing Involvement

Preliminary reviews by NDIT staff are conducted at no cost to the agency. If NDIT architects, business analysts, project managers, software developers, or other hourly/billable staff are needed beyond any preliminary assessments, those services will become billable at NDIT's current published rates. In the case that work becomes billable, NDIT will present a statement of work for the anticipated services to the business team.

Related Legislation

Pursuant to ND Century Code (Chapter 54-59-11.1), "Each executive branch state agency, excluding entities under the control of the state board of higher education, considering the development of an information technology project with an estimated cost of one hundred thousand dollars or more shall involve the information technology department in the planning and study of the project. A state agency must receive a recommendation from the information technology department prior to proceeding with any study relating to the project.”