Network services accommodate an every-increasing amount of data, voice, video, and multimedia traffic over a statewide backbone to support the missions of government and education.
NDIT provides consulting services to assist customers in acquiring network solutions that best fit their business needs. Major categories of service include:
- Wide Area Network (WAN)
- Ethernet Local Area Network (LAN)
- Wireless Network
Requesting Service
NDIT’s online Work Management System (WMS) may be used to submit "IP Addressing" and "Network" service requests. NDIT's Enterprise Service Level Agreement includes Service Level Objectives and Standard Intervals for Request Fulfillment.
Benefits
- Facilitates open communication with citizens of the state
- Ensures that a single entity does not adversely affect the functionality of the whole network
- Minimizes the state's investment in human resources
- Supports rapid detection and resolution of problems
- Protects the network infrastructure from damage and security breaches
Resources
Client VPN
The following items are required to remotely connect to the statewide network via GlobalProtect SSL Virtual Private Network:
The user must be a local administrator on the system to install the components for the first time. (Users that are not local administrators should contact their IT staff for assistance on the initial installation of the GlobalProtect client. NDIT Desktop supported entities will want to contact the Service Desk for assistance.)
Supported Operating Systems and Service Packs
Windows
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Windows 10, 32 bit & 64 bit
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Windows 8.1, 32 bit & 64 bit
Mac
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Mac OS X 10.11.x, 32 and 64 bit
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Mac OS X 10.10.x, 32 and 64 bit
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Mac OS X 10.9.x, 32 and 64 bit
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Mac OS X 10.8.x, 32 and 64 bit
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Mac OS X 10.7.x, 32 and 64 bit
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Mac OS X 10.6.x, 32 and 64 bit
Linux
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OpenSuse 12.1
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OpenSuse 11.x, 32 bit only
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OpenSuse 10.x, 32 bit only
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Ubuntu 12.04 LTS
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Ubuntu 11.x, 32 bit only
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Ubuntu 10.x, 32 bit only
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Ubuntu 9.10, 32 bit only
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Red Hat Enterprise Linux 5, 32 bit only
Supported Mobile Devices
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Current version of IOS and Android OS.