Keeping Information Accurate Across the State
State agencies often store the same information in multiple places, which can lead to inconsistencies or duplicates. We connect that data to create a single, reliable source of truth—so you can trust the information you use every day.
Better Reporting, Easier Decision-Making
We’re here to help you work from consistent, trusted information across systems, answering your questions along the way:
Master data management compares records from multiple systems and links those that belong together. When matches are found, a record is created, reflecting the most accurate and current information. Your systems can then reference this shared record, ensuring everyone works from the same data.
Master data management may be a good fit if your agency:
- Uses multiple systems that store citizen or client information.
- Needs to reduce duplicate records.
- Wants to improve data quality and consistency.
- Needs to share data with other state programs or agencies.
Submit a generic request through ServiceNow.
Let’s Master Your Data
We’re here to review your systems and identify the best approach. For further questions, contact us—we’ll be happy to help!
Accessibility Notice
This page has recently been updated to improve digital accessibility and meet ADA compliance standards. If you have questions about previous content or need more information, please contact us.