ND Snapshot

Desktop: $92–$155/device/month

Microsoft 365: $34.85–$47.60/user/month

Technology Fee: $75.50/user/month


Peer Patterns

Allocation-based or hybrid billing models

Lower visible license costs but separate infrastructure/support charges

Less bundled pricing overall


Positioning

NDIT is mid-to-high on visible line items, and mid-range when normalized for bundling.


Key Takeaway

North Dakota may appear more expensive at the surface level due to bundling, but peers often distribute equivalent costs across multiple hidden or allocated chargebacks.

ND Snapshot

· Teams Voice: $30/line/month

· Avaya: $37.50/line/month

· Genesys Contact Center: $130/agent/month

· Usage: $0.045–$0.05/min


Peer Patterns

· Similar contact center pricing ranges ($80–$140/agent typical)

· More vendor pass-through pricing in many states

· Device versus usage-heavy splits vary widely


Positioning

NDIT is mid-range regionally.


Key Takeaway

North Dakota is broadly aligned with peer states; differences are primarily driven by platform selection and usage modeling rather than pricing strategy.

ND Snapshot

· STAGEnet: $975–$1,380/circuit/month

· Broadband add-ons: $210–$465

· VPN: $305/circuit/month

· Site move fee: starting at $2,000


Peer Patterns

· Allocation-based networking costs (e.g., Colorado and Nebraska)

· Circuit costs often embedded in broader IT charges

· Less explicit per-circuit pricing overall


Positioning

Mid-range with higher transparency than peers.


Key Takeaway

North Dakota provides clear per-circuit pricing, while peer states frequently embed network costs into broader allocations, making comparisons less direct.

ND Snapshot

· Backup: $0.05/GB/month

· Storage: ~$0.11–$0.12/GB

Peer Patterns

· Typical range: $0.04–$0.12/GB

· Different metering models (live vs backup vs archival)

· Some outliers depending on architecture

Positioning

NDIT is fairly aligned with peer averages.

Key Takeaway

Storage pricing is relatively consistent across states; differences are driven more by architecture and tier definitions than pricing strategy.

ND Snapshot

· Virtual server hosting: $360/server/month

· DR server: $240/server/month

· Website platform: $42/site/month

· Transitioning to resource-based pricing model


Peer Patterns

· Mix of VM, CPU, and storage-based pricing models

· Some states lower for basic VMs but higher for managed services

· Scope differences make direct comparisons difficult


Positioning

NDIT is mid-range overall.


Key Takeaway

North Dakota aligns with managed hosting peers, but pricing appears higher than lightweight VM models due to broader service inclusion and support scope.

ND Snapshot

· Moving to resource-based model (CPU/storage/utilization)

· Historical rates around $144/hour range

Peer Patterns

· Per-database pricing in some states (e.g., Montana and Nebraska)

· Tiered database support packages in others (e.g., Colorado)

· Wide variation in cost structure

Positioning

NDIT isn’t directly comparable (model transition underway).

Key Takeaway

North Dakota is shifting away from flat per-database pricing toward consumption-based models, making future comparisons more aligned with infrastructure usage than fixed units.

ND Snapshot

· Flat-fee model replacing CPU-second billing

· Minimum 25% surcharge on legacy extended support stacks

· Active modernization and retirement strategy


Peer Patterns

· Some states still maintain granular mainframe billing

· Legacy systems remain more deeply embedded elsewhere


Positioning

NDIT is transitioning into modernization.


Key Takeaway

North Dakota is further along in legacy decommissioning, using pricing structure changes to accelerate modernization and reduce long-term technical debt.

ND Snapshot

· $120–$159/hour depending on role

· Project management: ~$145/hour

· Database/admin/data roles: ~$144–$159/hour


Peer Patterns

· Nebraska: lower ($80–$102/hour)

· Colorado: wide range ($63–$166/hour)

· Montana: flat (~$155/hour standard)


Positioning

NDIT is mid-range to upper-mid.


Key Takeaway

North Dakota sits within regional norms, with variation driven more by role specialization than pricing strategy.