ND Snapshot
- Desktop: $92–$155/device/month
- Microsoft 365: $34.85–$47.60/user/month
- Technology Fee: $75.50/user/month
Peer Patterns
- Allocation-based or hybrid billing models
- Lower visible license costs but separate infrastructure/support charges
- Less bundled pricing overall
Positioning
NDIT is mid-to-high on visible line items, and mid-range when normalized for bundling.
Key Takeaway
North Dakota may appear more expensive at the surface level due to bundling, but peers often distribute equivalent costs across multiple hidden or allocated chargebacks.
ND Snapshot
- Teams Voice: $30/line/month
- Avaya: $37.50/line/month
- Genesys Contact Center: $130/agent/month
- Usage: $0.045–$0.05/min
Peer Patterns
- Similar contact center pricing ranges ($80–$140/agent typical)
- More vendor pass-through pricing in many states
- Device versus usage-heavy splits vary widely
Positioning
NDIT is mid-range regionally.
Key Takeaway
North Dakota is broadly aligned with peer states; differences are primarily driven by platform selection and usage modeling rather than pricing strategy.
ND Snapshot
- STAGEnet: $975–$1,380/circuit/month
- Broadband add-ons: $210–$465
- VPN: $305/circuit/month
- Site move fee: starting at $2,000
Peer Patterns
- Allocation-based networking costs (e.g., Colorado and Nebraska)
- Circuit costs often embedded in broader IT charges
- Less explicit per-circuit pricing overall
Positioning
Mid-range with higher transparency than peers.
Key Takeaway
North Dakota provides clear per-circuit pricing, while peer states frequently embed network costs into broader allocations, making comparisons less direct.
ND Snapshot
- Backup: $0.05/GB/month
- Storage: ~$0.11–$0.12/GB
Peer Patterns
- Typical range: $0.04–$0.12/GB
- Different metering models (live vs backup vs archival)
- Some outliers depending on architecture
Positioning
NDIT is fairly aligned with peer averages.
Key Takeaway
Storage pricing is relatively consistent across states; differences are driven more by architecture and tier definitions than pricing strategy.
ND Snapshot
- Virtual server hosting: $360/server/month
- DR server: $240/server/month
- Website platform: $42/site/month
- Transitioning to resource-based pricing model
Peer Patterns
- Mix of VM, CPU, and storage-based pricing models
- Some states lower for basic VMs but higher for managed services
- Scope differences make direct comparisons difficult
Positioning
NDIT is mid-range overall.
Key Takeaway
North Dakota aligns with managed hosting peers, but pricing appears higher than lightweight VM models due to broader service inclusion and support scope.
ND Snapshot
- Has a resource-based model (CPU/storage/utilization)
- Historical rates around $144/hour range (to pay for a Database Administrator)
Peer Patterns
- Per-database pricing in some states (e.g., Montana and Nebraska)
- Tiered database support packages in others (e.g., Colorado)
- Wide variation in cost structure
Positioning
NDIT isn’t directly comparable but tends to offer more visibility into resource components.
Key Takeaway
North Dakota is shifting away from flat per-database pricing toward consumption-based models, making future comparisons more aligned with infrastructure usage than fixed units.
ND Snapshot
- Flat-fee model replacing CPU-second billing
- Minimum 25% surcharge on legacy extended support stacks
- Active modernization and retirement strategy
Peer Patterns
- Some states still maintain granular mainframe billing
- Legacy systems remain more deeply embedded elsewhere
Positioning
NDIT is transitioning off the mainframe platform as we work to modernize legacy applications.
Key Takeaway
NDIT is aligning its pricing model with its modernization strategy, encouraging agencies to transition away from legacy mainframe applications while reducing long-term technical debt.
ND Snapshot
- $120–$159/hour depending on role
- Project management: ~$145/hour
- Database/admin/data roles: ~$144–$159/hour
Peer Patterns
- Nebraska: lower ($80–$102/hour)
- Colorado: wide range ($63–$166/hour)
- Montana: flat (~$155/hour standard)
Positioning
NDIT is mid-range to upper-mid.
Key Takeaway
North Dakota sits within regional norms, with variation driven more by role specialization than pricing strategy.